By Duncan Mackay

TicketmasterMay 3 - Ticketmaster, criticised during London 2012 after problems with their website, have been appointed to help sell a million tickets for next year's Commonwealth Games in Glasgow, it was announced today.

The American ticket sales and distribution company, based in California, has been appointed as the Official Ticketing Services Provider for the Games.

The Glasgow 2014 ticketing sales programme for the Games, due to take place between July 23 and August 3 next year, will be launched in August and Ticketmaster will be responsible for the online and telephone sales along with venue box office outlets at Games time.

Full details on Glasgow 2014 tickets, including the range of prices for every sport across all Games venues, will be launched in Glasgow later this month, along with details of the ticketing process.

Ticketmaster found itself at the centre of controversy in the build-up to London 2012 because of problems with its website which people continually complained they could not log onto.

It led to London 2012 officials ordering that it be suspended while the problems were sorted out. 

But, with less than 10 per cent of the number of tickets available for Glasgow 2014 than were put on sale for London 2012, organisers will be optimistic that those problems will not be repeated. 

Ticketmaster London 2012Thousands of unhappy customers took to Twitter to complain about the London 2012 ticketing website, run by Ticketmaster, who have now been appointed by Glasgow 2014

"We are delighted to be working with Ticketmaster, with its proven experience and expertise in delivering ticketing for previous Commonwealth Games and other major high profile events, as we prepare to offer around a million tickets for sale," said Ty Speer, deputy chief executive of Glasgow 2014. 

"The summer of 2014 will see the eyes of the world focus on Scotland, as one of the world's greatest sporting events comes to Glasgow - our largest, proudest city.

"It is incredibly important we have a services provider which can successfully meet our commitment to deliver outstanding Games with packed stadia and through a fair and simple ticketing strategy.

"Ticketmaster has a wealth of experience in delivering ticketing for major sporting events and we are looking forward to working with them in the months to come."

Ticketmaster, which has also been previously involved with the Rugby World Cup and the ICC World Twenty20 Cricket World Cup, is confident that it will avoid the problems of London 2012. 

"We are proud to have been selected as the Official Ticketing Services Provider for the Glasgow 2014 Commonwealth Games and are looking forward to being involved with the largest ever multi-sport event in Scotland," said chris Edmonds, chairman of Ticketmaster UK.

"Our Ticketmaster team will bring unrivalled knowledge and experience of supporting major high profile international events and our goal will be to help deliver a comprehensive and successful ticketing strategy for Glasgow 2014."

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January 2012: London 2012 ticket resale website suspended after computer problems